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​Marketing Agency Secures Client Data with Advanced Password Management Solution

 
password IT

overview

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A marketing agency managing multiple client websites, digital platforms, and software was facing challenges related to secure password management. Previously, they used on-premise, free software solutions to store both internal and client passwords. 

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solution

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Conformedia introduced Keeper, a dynamic password management system, to meet the agency's requirements. Keeper is not merely a password store but a sophisticated tool that provides secure management of passwords across teams and clients.

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Key actions taken:

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  • Migration to Google Cloud: All passwords were securely moved from the Windows Server environment to Google Cloud, eliminating the need for on-site physical servers.

  • Robust Password Management: Keeper offers enhanced security, including two-factor authentication (2FA), user access controls, and auditing features tailored for the agency’s ISO 27001 certification requirements.​

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Advantages of Keeper Password Manager:

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Comprehensive Reporting: The system can generate audit-ready reports to satisfy ISO 27001 compliance

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Security Features:

​Two-Factor Authentication (2FA): Provides an extra layer of security

​Breakwatch: Performs regular scans to check for weak or compromised passwords, ensuring ongoing security.

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Access Management:

​Different access levels can be assigned to different users or teams, restricting access to only the relevant information.

​Password access can be revoked immediately if necessary, such as when an employee leaves the company.

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Secure Password Sharing:

Allows external parties to access passwords in a secure manner, with the option to set expiration dates for temporary access.

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Cloud and Cross-Platform Compatibility:

The system is accessible via a web browser or standalone app on Windows, macOS, and mobile devices.

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challenge

The agency encountered several issues:​

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  • Lack of visibility: They couldn’t track which team members had access to passwords, when they were accessed, or which passwords were being used.

  • ISO 27001 Certification: As part of compliance with ISO 27001, which demands strict security and auditing, the current system was insufficient and vulnerable to cyber-attacks.

  • Security risks: If passwords were compromised due to a cyber-attack, the impact on the agency could be catastrophic.

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Thus, the agency approached Conformedia with a wish list for an improved, secure solution and a transition from their Windows Server system to Google Cloud.​​

results

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The implementation of Keeper provided the agency with several key benefits:

  • Improved security through 2FA and proactive monitoring of password strength.

  • ISO 27001 Compliance was met through thorough reporting and audit capabilities.

  • Cloud Accessibility: The team gained the flexibility to access the system via the cloud on multiple platforms (Windows, Mac, mobile, etc.).

  • Seamless password sharing with external parties in a secure and compliant manner.

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By adopting Keeper, the agency enhanced its security posture, ensured compliance with ISO standards, and eliminated the risks associated with their previous password management system. 

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Image by Nadine E
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