Sukhothai

“Conformedia provides us with great IT support so we can get on with producing fantastic Thai food!”

As often happens with successful businesses – as they grow their IT infrastructure becomes outdated, fragmented and is no longer fit for purpose or provides the backbone for future growth.

When growing Thai restaurant chain Sukhothai outgrew their IT infrastructure, they asked Conformedia to provide an IT strategy and implement changes that would support future growth.

Faced with a mix of both Apple Mac and Windows workstations at their head office and restaurant, lack of standardisation and inadequate internet connectivity the team at Conformedia got to work.

Learn how the changes and continued support has provided Sukhothai with comprehensive, standardised, and scalable IT programme with an IT helpdesk to support office and restaurant staff.

“The team in the Conformedia office are helpful and very knowledgeable. If we have any issues they jump onto our screens and immediately sort out any problems. They visit our branches, providing everything from site surveys to everyday helpdesk support. They’ve been particularly helpful in setting up our business internet which wasn’t as straightforward as we’d first assumed. We initially struggled, but the team came in and liaised with our internet provider, putting in a dedicated internet line and now everything is running fine.”

​​Sukhothai has a comprehensive, standardised, and scalable IT programme with an IT helpdesk to support office and restaurant staff. The business can continue to grow, secure in the knowledge that it has robust IT in place to support its expansion plans.

The new domain means that all users can now logon securely and collaborate with others, regardless of the platform they are using. Office 365 subscriptions can be rapidly added by the Sukhothai admin team and workstations are now standardised, simplifying IT procurement, and allowing them to concentrate on the expansion of their restaurants, whilst also providing members of staff with the necessary equipment and software to do their job.